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Frequently Asked Questions
Tyre Problems
Here we answer some common questions relating to tyre complaints.
  • Treadwear or life expectancy is determined by many factors:
    Driving habits and style of driving, geographical location, type of vehicle, type of tyre, how vehicle is maintained, how tyres are maintained, etc.

    As a result, mileage expectancy is impossible to determine.

    Our Limited Warranty covers defects in workmanship and material for the life of the tread or 6 years from the original date of purchase, whichever occurs first. We offer no mileage warranty on the tyres that were originally equipped on your vehicle.

    We suggest that you have the tyres/vehicle inspected by an authorised BFGoodrich Dealer or auto mechanic in your area to determine if there is perhaps a mechanical or maintenance issue that could be contributing to a rapid or irregular wear pattern.

  • Our warranty covers defects in workmanship and material for the life of the tread or 6 years, whichever comes first. We do not cover tyres that are damaged as a result of road hazards, cuts, punctures, impact, etc.

  • A bulge or bubble in the sidewall is sometimes the result of damage from coming in contact with a curb, pothole or other object.

    A tyre that sustains this damaged is not covered under warranty.

    If this occurs, we recommend you take your vehicle into an authorised BFGoodrich Dealer immediately, as this could severely jeopardise the safety of your vehicle. 

  • When the centre tread wears faster than the adjacent tread surfaces, possible causes include over inflation for load carried, rim width too narrow, misapplication, smooth wear after spin-out, improper tyre rotation practices, aggressive acceleration or under inflation for certain tyre types, such as performance tyres.

    Please see an authorised BFGoodrich Dealer for closer inspection. 

  • When the shoulder of the tread on one side of a tyre wears faster than the adjacent tread surface, this can result from a variety of conditions, such as front and/or rear misalignment (example, toe or camber), loose or worn suspension components, hard cornering, improper tyre rotation practices, misapplication, high crown roads or non-uniform mounting.

    Please see an authorised BFGoodrich Dealer for closer inspection. 

  • Incorrect alignment settings can adversely affect handling. Tolerable camber, caster and toe settings can be verified by a print-out from your alignment/tyre shop or vehicle dealer.

    If the tyres are evenly worn, the alignment is in order and there is still a pull, the front tyres should be criss-crossed (as long as they are not a directional tread design) to see if the pull changes directions.

    This should be performed by an authorised motor mechanic or BFGoodrich Dealer.

  • Cord material may become visible at the base of tread grooves or slots due to under inflation, misalignment, loose/worn suspension components, hard cornering, improper tyre rotation practices, misapplication, high crown road or non-uniform mounting.

    If cord material is visible, the tyre must be replaced.